REMOTE SUPPORT
Use the Team Viewer support link below to permit Mindpack Studios staff remote access to repair or service your Windows, Mac, or Linux computer. This download is a one-time host installer which permits us remote access via a private key code. We’ll need access to this key-code, so please contact us via telephone or e-mail to schedule an appointment before downloading.
SECURE UPLOAD FORM
Please use this secure form page to send us documents directly. File types allowed are: .pdf .doc .docx .txt .csv .odf .jpg .png .gif .tff .xml
EMAIL SETUP INSTRUCTIONS
We know setting up email on new devices can be frustrating, so we hope these documents can help streamline the process. Simply choose the one that fits your needs. And remember, if you run into any issues, please contact support!
WEBMAIL
Mindpack Studios offers a convenient webmail service for all managed and hosted domains.
Login to webmail or Download a helpful PDF explaining how to use Roundcube
THUNDERBIRD
Thunderbird is among our favorites for checking email. Find out how to get it on your Mac or PC.
MICROSOFT OUTLOOK
One of the most popular e-mail clients, provided by microsoft.
APPLE MAIL
By default, Macs come with Mail installed.
APPLE iOS DEVICES
Apple iOS includes iPhones and iPads.
ANDROID DEVICES
Android devices include some phones and the Google Chromebook.